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Expandly Blog

EU GPSR Treats Non-EU Online Sellers as Importers

Fully applicable since 13 December 2024, the GPSR makes US marketplace sellers importers with full product safety accountability and an EU Responsible Person obligation.

In This Article

01What GPSR means for sellers
02What the Responsible Person holds
03Why GPSR RP is separate
04What marketplaces must do
05How to appoint an RP

Key Takeaways

►GPSR has applied since 13 December 2024
►An EU Responsible Person is required
►GPSR RP is separate from category-specific RPs
►Non-compliance risks marketplace de-listing

The EU General Product Safety Regulation (GPSR), Regulation (EU) 2023/988, became fully applicable on December 13, 2024. It explicitly covers non-EU brands selling through online marketplaces, including Amazon EU, eBay, Zalando and bol.com, classifying them as importers with full product safety accountability. If you are a US brand selling any consumer product into the EU through any online channel, the GPSR Responsible Person obligation applies to you today. It is not a future requirement. It is not limited to large brands. It is already active.

Dec 132024, the date EU GPSR Regulation (EU) 2023/988 became fully applicable, classifying non-EU online marketplace sellers as importers with full product safety accountability from that date

The GPSR replaces the previous EU General Product Safety Directive and significantly strengthens the accountability framework for products sold online. For non-EU brands, the critical change is the explicit inclusion of online marketplace sellers as economic operators, specifically as importers. Under the GPSR, an importer is a person who places a product from a third country on the EU market, and online marketplaces are explicitly named as entities that must cooperate with authorities and remove unsafe products. For US brands without EU physical presence, the importer designation means an EU-based Responsible Person must be appointed to accept legal accountability for product safety compliance. This is distinct from the cosmetics Responsible Person under the EU Cosmetics Regulation, and distinct from Responsible Person roles under other product-specific regulations.

The practical obligation is the same across product categories: a designated, EU-based entity that holds product safety documentation and can respond to authority requests or product recalls. The GPSR Responsible Person must hold and be able to produce the product's technical documentation, a declaration of conformity where applicable, instructions and safety information in the relevant EU languages, and a record of any complaints or accidents. For US supplement, beauty, electronics and home goods brands selling via Amazon EU, the GPSR Responsible Person appointment is a live, already-active requirement. Selling on EU marketplaces without it has been non-compliant since December 13, 2024.

  • GPSR Regulation (EU) 2023/988 has been fully applicable since December 13, 2024, and non-EU online marketplace sellers are classified as importers with full product safety accountability from that date
  • An EU-based Responsible Person appointment is required, holding technical documentation, responding to authority requests and managing product recalls for any covered product on the EU market
  • The GPSR Responsible Person is separate from category-specific Responsible Persons, so a cosmetics RP does not satisfy GPSR, and both may be required for a beauty supplement brand
  • EU marketplace operators (Amazon, eBay, Zalando, bol.com) must cooperate with authorities and remove non-compliant products, so non-compliance creates de-listing risk, not just regulatory risk
  • Technical documentation, a declaration of conformity, and consumer-language safety information must be held by the Responsible Person for every covered product on the EU market

The GPSR Responsible Person requirement is the most commonly missed active compliance obligation for US brands already selling or planning to sell into the EU via online marketplaces. Its broad scope, applying to virtually all consumer product categories, means few US brands are out of scope. Expandly includes GPSR Responsible Person appointment and documentation support as part of EU market entry onboarding, so brands do not discover this obligation after their first authority request or marketplace de-listing.

Expandly helps US ecommerce brands expand into Europe — compliance, marketplaces and fulfilment, all handled. We’ve supported 2,000+ brands make the move.

  • EPR compliance managed from day one — packaging, WEEE, batteries and beyond
  • Product label review and Responsible Person service for EU and UK market entry
  • Dedicated onboarding, compliance and success team alongside the platform

The bigger picture

The GPSR obligation most US brands miss

The EU GPSR has been fully applicable for over 18 months, but it remains among the most commonly missed active compliance requirements for US brands selling into the EU online. Its broad scope, covering virtually all consumer product categories not covered by more specific safety legislation, means health supplements, beauty accessories, home goods, personal care devices, electronics accessories and fitness equipment all fall within it. The obligation is not triggered by a customs inspection or a marketplace audit, because it is active from the moment the first unit is placed on the EU market, so a brand selling on Amazon EU since before December 2024 without a GPSR Responsible Person has been non-compliant for over 18 months. Expandly's compliance-first onboarding runs product compliance and VAT setup in parallel from day one, including GPSR Responsible Person appointment and documentation before the first product is listed on any EU marketplace.

  • Where a product is covered by both a sector-specific regulation and GPSR, sector-specific compliance satisfies those specific obligations, but GPSR adds accountability requirements the sector rules may not cover
  • EU marketplace operators face penalties for hosting non-compliant sellers under GPSR, which gives them a direct incentive to audit seller compliance and de-list non-compliant brands
  • Expandly includes GPSR Responsible Person appointment and documentation as a standard component of EU market entry onboarding

GPSR Scope

GPSR Regulation (EU) 2023/988 applies to all consumer products placed on the EU market that are not covered by a more specific product safety regulation, and even where sector-specific regulation applies, GPSR imposes additional accountability obligations on importers and marketplace sellers. The scope covers health supplements, beauty accessories, electronics accessories, fitness equipment, personal care devices, home goods and most other consumer categories sold online.

Dec 13

2024, the date GPSR became fully applicable; US brands selling on EU marketplaces before this without a GPSR RP are in existing non-compliance

EU Marketplace Obligations

Amazon EU, eBay, Zalando, bol.com and other EU marketplace operators must cooperate with national market surveillance authorities, remove non-compliant products, and keep records of products placed on their platforms. This creates direct commercial risk for brands without a GPSR Responsible Person, because operators face penalties for hosting non-compliant sellers and have an incentive to enforce compliance at the seller level.

4+

major EU marketplace operators (Amazon EU, eBay, Zalando, bol.com) with GPSR cooperation obligations, creating de-listing risk for non-compliant brands

Compliance-First Onboarding

Product compliance and VAT setup run in parallel from day one. From there, VAT registration, marketplace setup and EU-local fulfilment follow in the right order.

2,000+

brands expanded with Expandly

If this sounds like your world,
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Expandly helps US ecommerce brands expand into Europe — compliance, marketplaces and fulfilment, all handled.

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