Login

|

Register

  • Home
    • Amazon FBA Support

      Amazon handed prep work back to sellers, and the consequences of getting it wrong land on you rather than on them. A carton that arrives wrong gets refused, refused stock sits somewhere earning nothing, and a launch date moves.

      Amazon FBM Support

      FBM keeps the things worth keeping. Your packaging, customer data & margin. It also puts Amazon’s performance metrics directly on your dispatch times, which is a comfortable trade at home and a much harder one from four thousand miles away.

      Direct-to-Consumer Fulfilment

      On a marketplace, a slow delivery is the marketplace’s fault. On your own store it is yours. The box that arrives, the day it arrives and how easy it is to send back are all part of what someone bought, and they decide whether a first order becomes a second one.

      Returns, Reworks & Recycling

      Treated as a cost, a return is written off twice, once on the refund and again on the unit. Treated as inventory, a lot of it goes back on sale. What decides which of those happens is how quickly the unit gets looked at and how far it had to travel to be looked at.

      Warehouse Location

      Stock held inside the market it sells into arrives as a domestic delivery. No customs event on the order, and nothing for your customer to settle before the courier hands the parcel over. Ours sits in the UK, the Netherlands and the US, which covers...

  • Contact Us

Expandly Blog

Your Listing Is Not Proof Your Cosmetics Are Compliant in Europe

A Reuters investigation found more than 20 skin-lightening products with prohibited mercury levels still on sale through Amazon, Temu and TikTok Shop, including listings in France and Belgium.

In This Article

01 What Reuters found still listed
02 Why marketplace approval proves nothing
03 The European markets involved
04 What a delisting costs you
05 Checks to run before listing

Key Takeaways

► Marketplace approval is not evidence of cosmetic compliance
► Flagged products stayed listed across five markets, including France
► Audit every formula against each destination market's rules
► Delisting takes your ranking and reviews with it

More than 20 skin-lightening cosmetics products already identified as containing prohibited mercury levels were still listed for sale on Amazon, Temu and TikTok Shop, according to a Reuters investigation published on 16 September 2026. The listings were found across the United States, France, Belgium, India and the UAE.

20+ Skin-lightening products with prohibited mercury levels found still listed on Amazon, Temu and TikTok Shop, per a Reuters investigation published 16 September 2026.

These products had been flagged before. What the investigation shows is that a flag and a removal are two different things, and that the gap between them can stay open in several markets at once. France and Belgium sit inside the EU single market, so a listing live there is reaching European consumers under European rules.

Scale is worth holding in mind here. Twenty products is not an industry, and the investigation was looking at one narrow product category. The finding is about process rather than volume: marketplace safety screening is a filter, and a filter is not a guarantee.

If you sell beauty or personal care products into Europe, the practical read is uncomfortable. A live listing tells you the marketplace accepted your submission. It doesn't tell you the product meets the rules of the market it ships to, and it won't help you when someone works back through the catalogue. Removal, when it comes, tends to arrive without warning, and it takes your ranking and your reviews with it.

There is a second point worth separating out. The listings span five markets with different regulatory regimes, which is exactly the situation a growing brand creates for itself when channel expansion runs ahead of compliance work. Commercial risk sits with the brand whose name is on the product, not with the channel that sold it.

For most US beauty brands the fix isn't dramatic. It's early. A formula and label review across every market in scope is a piece of work with a defined end, and it happens once per product family rather than once per listing. Rebuilding a delisted catalogue is the opposite, and you do it under time pressure with revenue paused.

None of this is an argument against marketplaces. Europe's beauty demand largely sits on them. It is an argument for knowing what you are selling, and where, before you list it.

Worth checking before your next European listing goes live:

  • Which markets your listings are live in, including any you did not deliberately open
  • Whether every ingredient in the formula is permitted in each of those markets
  • Who is named as your point of contact for product safety in each market you sell into
  • What happens to your catalogue, and your seller metrics, if a listing is pulled without notice

Expandly's work with beauty brands starts at the formula and the label, well before a single listing goes live.

Expandly helps US ecommerce brands expand into Europe — compliance, marketplaces and fulfilment, all handled. We’ve supported 2,000+ brands make the move.

  • VAT registration handled across UK, Germany, Netherlands and all EU markets
  • EPR compliance managed from day one — packaging, WEEE, batteries and beyond
  • Product label review and Responsible Person service for EU and UK market entry
  • Amazon EU, bol.com, Zalando and DTC integrations — all channels, one platform
  • Dedicated onboarding, compliance and success team alongside the platform
  • 17 years' experience, 2000+ brands expanded — Andy Hooper, Founder

The bigger picture

Cosmetics compliance in Europe starts before the listing

Products already flagged for prohibited mercury levels stayed live on three major marketplaces, in five markets, two of them inside the EU. For a beauty brand that is European expansion in miniature: the channel will accept you long before a regulator has looked at you, and the two never talk to each other. Expandly runs compliance-first onboarding, and for beauty the first step is a formula and label review against the rules of every market you intend to sell in. Doing that before launch costs less than doing it after a delisting, and far less than doing it after an enforcement notice.

  • Formula and ingredient review against every destination market before listing
  • Label review and translation for each market in scope
  • A named EU Responsible Person in place as part of onboarding

Amazon beauty, UK and Germany

One skincare brand holds five places in Amazon UK's beauty top 50 and none at all in Amazon Germany's. European marketplace beauty demand is large and real, but it is country by country, and a catalogue that clears one market will not automatically clear the next.

5 of 50

Amazon bestseller rankings for beauty, captured July 2026

Prohibited ingredients on marketplaces

Products previously identified as containing prohibited mercury levels were still listed for sale on Amazon, Temu and TikTok Shop. The operational meaning for a US beauty brand is blunt: a marketplace will not tell you whether your formula is permitted in the market it ships to.

20+

Skin-lightening products found still listed across five markets. Reuters investigation, 16 September 2026

EU Responsible Person, Included

Cosmetics, supplements and electronics sold in the EU require a designated Responsible Person. Expandly provides this designation as part of your compliance setup, with no separate service or third party required.

2,000+

brands expanded with Expandly

If this sounds like your world,
let's talk.

Expandly helps US ecommerce brands expand into Europe — compliance, marketplaces and fulfilment, all handled.

Self-Serve

Guided

VIP