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    • Amazon FBA Support

      Amazon handed prep work back to sellers, and the consequences of getting it wrong land on you rather than on them. A carton that arrives wrong gets refused, refused stock sits somewhere earning nothing, and a launch date moves.

      Amazon FBM Support

      FBM keeps the things worth keeping. Your packaging, customer data & margin. It also puts Amazon’s performance metrics directly on your dispatch times, which is a comfortable trade at home and a much harder one from four thousand miles away.

      Direct-to-Consumer Fulfilment

      On a marketplace, a slow delivery is the marketplace’s fault. On your own store it is yours. The box that arrives, the day it arrives and how easy it is to send back are all part of what someone bought, and they decide whether a first order becomes a second one.

      Returns, Reworks & Recycling

      Treated as a cost, a return is written off twice, once on the refund and again on the unit. Treated as inventory, a lot of it goes back on sale. What decides which of those happens is how quickly the unit gets looked at and how far it had to travel to be looked at.

      Warehouse Location

      Stock held inside the market it sells into arrives as a domestic delivery. No customs event on the order, and nothing for your customer to settle before the courier hands the parcel over. Ours sits in the UK, the Netherlands and the US, which covers...

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Tag: EU Customs Duty

FedEx Targets the Duty Surprise That Kills Conversion

FedEx puts duty and tax estimates into the Shopify checkout, removing the delivery-day surprise that drives refunds.

FedEx has launched Global Trade Navigator, a toolkit covering pre-shipment duty and tax research, landed-cost estimates at Shopify checkout, product classification and customs clearance tools. It cites 68 per cent of small businesses regularly seeing customers surprised by duties at delivery.

EU-US Trade Deal 2026: What the 90-Day Tariff Suspension Means for US Ecommerce Brands

EU-US trade deal 2026 and what the 90-day tariff suspension means

The EU and US announced a 90-day suspension of retaliatory tariffs from May 22, 2026, pausing duties that had been adding up to 25% to the landed cost of affected US-origin goods entering the EU. The suspension covers consumer electronics, apparel, and home goods, and runs through August 2026 pending a permanent agreement. UK-US negotiations remain at a preliminary stage and are not part of the EU framework.